Putzmeister offer their customers a 24 hour emergency service in Germany which is also steadily being enlarged throughout Europe and overseas. Using Ergonic Tele Service (ETS), status and diagnostic data may be read and transmitted to our own workshop or to PM service partners using a mobile phone. This ensures quick and competent advice for service on site.
Each service being different and having its own special focus, Putzmeister offers tailored maintenance contracts which guarantee availability of the concrete pump at all times. Depending on the customer´s preference, Putzmeister provides appropriate contracts for up to full service to give optimum planning in terms of machine availability and cost. Expert inspections of concrete pumps are subject to various national regulations. The PM service organisation meets all requirements for manufacturer´s inspection as recommended by VDMA: Qualified inspectors advice the fleet managers as part of their formal responsibility for occupational safety, independent of the applicable legislation.